Public Sector Heritage Institution (London) - Xist4
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Public Sector Heritage Institution (London)

Sourcing an SC-Eligible Applications and Database Engineer to Close a Long-Running Vacancy and Reduce Delivery Risk



The Challenge

A public sector heritage organisation based in London needed an Applications and Database Engineer to support a small internal applications team. The work was not high-profile but it was critical: SQL Server estate management, internal application support, and automation across Microsoft tooling. When the role sat empty, the pressure landed on a team that was already stretched.

They had tried recruiting directly. The volume of applications was not the problem. Quality was. Too many applicants could not meet SC clearance requirements, and too many of those who passed that filter could not back up their claims under interview. The process kept restarting. Meanwhile, competing employers could offer more money, move faster, and run simpler hiring processes.

They came to Xist4 on recommendation, appointing us as the sole agency partner to run the campaign end-to-end.

The Solution

Xist4 ran a contingent campaign built around two things that had been missing: genuine capability and verified SC eligibility. The brief was reset before any outreach began.

  • Redefined the success profile around SQL fundamentals and an applications mindset, separating it clearly from a pure DBA role to attract the right people and filter out the wrong ones early.
  • Ran a parallel campaign combining advertising and direct outreach, with structured candidate communication and a clear timetable from the start.
  • Screened for SC eligibility at the first stage, protecting the hiring panel’s time and preventing false momentum further down the process.
  • Tightened technical screening to validate real delivery experience, not confident talk, focusing on evidence from Microsoft-heavy environments including internal systems and automation work.
  • Managed candidate communication actively when the process slowed, keeping strong people informed and engaged rather than leaving them in silence.

The Result

The campaign produced 200 plus applications. Twelve were strong fits. Four went to interview as credible contenders.

Then the usual public sector reality arrived. Panel diaries shifted and interviews slipped by three to four weeks. Most processes quietly lose candidates at this point. Xist4 kept the shortlist intact with straight updates, proper context, and no radio silence. Once interviews happened, the client moved quickly. Decision and offer within 48 hours. Offer accepted. Role filled in 46 days.

It is the kind of result that only holds together when someone stays close to the candidates throughout, not just at the start.