WHAT OUR CLIENTS SAY

The Solution

When faced with this urgent need to increase their support staff the global vendor has repeatedly turned to their recruitment partner Xist4 with whom they have an ongoing relationship. Xist4 fully appreciates and understands the challenging business environment that the software company works within and the urgency to find talented people who can be part of their technical support team.

One of the key considerations for this client was to ensure that new people joining them would be highly proficient application support staff with the ability to read programming code (i.e. Java, C#, C++ or C), but who would not seek a development role. They needed to be happy in a customer centric, problem solving position, where they would be dealing with clients over the phone, e-mail and remotely, diagnosing and solving any software issues.
 

The Results

Xist4 has consistently sourced candidates who met this global BPM vendor’s precise requirements by rigidly following their own tried and tested formula. 

Intially Xist4 identified a number of candidates with the right balance of qualifications and skills from their expansive database and referral networks, as well as advertising the role on the most popular specialised job boards. Before presenting the vendor with prospective candidates, Xist4 assessed each person’s competency during a telephone, skype and/or face to face interview. 

Once the experienced account manager was satisfied that everyone matched the full criteria of the role, Xist4 put their name on a refined short list which was sent to the global BPM vendor. This process made it much easier and quicker for the vendor to choose the right person, since much of the hard work of finding and identifying people had already been done for them. Following the interviews Xist4 continued to act on behalf of the global BPM vendor negotiating with the ideal person to offer them a position within the company.

“We have been pleased with the response to vacancy briefs received from Xist4 IT Recruitment together with their professionalism and knowledge of the market place.

Xist4 IT Recruitment have been particularly effective in supplying candidates in areas that other agencies have struggled with. We look forward to continuing this effective and friendly relationship in the years to come.”

European Support Desk Manager

DOWNLOAD CASE STUDY
PDF

The Solution

Xist4 is an IT recruitment agency with a vast experience of finding well-suited IT candidates; they have extensive internal and external databases of quality candidates, plus access to all the major job boards.  Following a meeting with the company director at the online legal services company just days before the legislation came into effect, Xist4 appreciated the necessity to look for local candidates with a strong background in developing, coupled with an understanding of e-commerce who would appreciate the company ethos and strive at working to such quick deadlines.

After a thorough search of their databases and advertising the role on several job boards, Xist4 conducted initial face to face conversations with potential candidates before presenting the company with the CV’s from a refined short list of just three candidates.  

The Results

Just ten days after receiving the brief, the online legal service company interviewed the three shortlisted candidates and offered the role to one of them, who started with them in less than two weeks. 

Their swift response to developing and optimising a site meant that the legal services company continued to attract millions of visitors to their site for everything from advice on family and employment law to information on road traffic law and finding a local solicitor.
 

"The service we received from Xist4 was extremely professional. Gozie understood that we were working to a tight deadline and made every resource available for our search. Communication between parties was outstanding and we would use them again in the future."

Operation Manger 

DOWNLOAD CASE STUDY
PDF

The Solution

Knowing the IT industry and understanding the competition amongst recruitment companies for good Quant Developers was the key to Xist4’s successful placement for this innovative start up. Xist4 devised a recruitment strategy that would work alongside the traditional methods of recruitment which included advertising on key job boards, conducting a database search but also using targeted social media platforms and niche forums to identify and attract the right talent.

Having identified several prospective candidates Xist4 spent additional time qualifying the breadth of their experience and learning more about them as a person. It is imperative that people joining a start up company fit the culture of the company and can quickly contribute to its overall growth.

The Results

From the time of receiving the brief from the client the team at Xist4 were able to successfully source several candidates they knew would be right for the role in less than six weeks. From these candidates the client felt two people stood out amongst the rest so offered them a role within the company. Xist4’s speed and depth of knowledge impressed the client so much that they have decided to partner with Xist4 for future IT related vacancies.

"As a FinTech start-up business it has been important to us to partner with a specialist IT recruitment agency with experience of working with start-ups, and a true understanding of what we're looking for, both technically and culturally. We don't have time to waste, and we don't have a dedicated HR function. Xist4 IT Recruitment has proved that they "get it".

In a short space of time they managed to successfully place 2 highly talented Quant Developers into our team, and we look forward to working with them on future hires. We would highly recommend Xist4 IT Recruitment to companies like us, who value talent, communication and results."

DOWNLOAD CASE STUDY
PDF

The Solution

Finding people to fit this client’s precise requirements would be seen as a challenge for some recruitment companies, not so for Xist4.  Using their focused recruitment process they have excelled in finding people with a breadth of skills for this popular online gaming company.  By taking the time to understand the strict parameters that the company works within, Xist4 made it a key priority to seek candidates who they knew would be able to cope in such a demanding environment and could fill the full criteria of the job. 

For each position that Xist4 was seeking to fill, be it as a service desk support agent or a Java developer, Xist4 initially checked that each person had the right balance of skills needed for the vacancy.  Then during a face to face interview they were able to assess that person’s working knowledge of the two key areas; e-commerce and online gambling.    

The Results

Having conducted these essential pre-interviews Xist4 could reliably present their client with a refined short list of candidates from whom they could choose several people to attend interviews with other members from the online gaming company. 

For Xist4 following their thorough process to assess not only someone’s professional capability, but also to make a judgement about that person’s suitability to fit the culture of the company, saved their client valuable time.  In a 24 hour business time is money; to be presented with competent people, perfect for the company with the right level of skills, meant the successful person started just four weeks following the receipt of the client’s brief.
 

"I’ve decided to give Gozie this recruitment responsibility, because to him providing Human Resources means building a relationship with the Company, understanding its management and what is really needed to fit the environment and the role"  

Head of IT

DOWNLOAD CASE STUDY
PDF

The Solution

A technical services manager has an important role in any organisation, but in this particular instance the role was pivotal to the Professional Body maintaining their website’s e-learning and e-commerce functions. In addition to this, the right candidate would be required to manage all the internal oce IT systems and to coordinate and manage third party service providers.

Given such a complex and immediate requirement, Xist4 wasted no time assigning an experienced account manager to act as an IT recruitment partner and exploring what key technical and non technical skills were important to this role. Armed with this information, Xist4 focussed their search on finding available local professionals who had a broad IT skill set, along with experience of managing outsourced vendors. Using their wide networking contacts, Xist4 undertook intensive job board advertising, which they ran in conjunction with a social media search and featured the job on their own high trac website as well.

The Results

By focusing their search within 30 miles of Bristol and having pinpointed the exact skills needed, Xist4 was able to recommend suitable candidates. Before presenting the client with the candidate CV’s, Xist4’s account manager took time to personally speak to each candidate to thoroughly assess their suitability and availability. This thorough process ensured the right candidate was able to fill the vacancy quickly.

As the global professional body for an emerging discipline we rely on our IT systems and partners to achieve our objectives. To support our corporate and individual members, disseminate knowledge, host exams and reach new audiences across the world we need to be confident that our systems are robust and suppliers delivering. Our Technical Services Manager has the dual responsibilities of managing internal oce IT and ensuring our suppliers deliver.

Xist4 were given a brief to identify technical competence, operational experience and partnership working. Character and approach to work were also really important to the organisation as we maintain an open, friendly and member focused culture. The real challenge with the brief however, was the turn-around time to ensure sufficient handover. We are delighted with the result of the search and the appointee is adding considerable value and allowing us to progress a  number of fronts.

DOWNLOAD CASE STUDY
PDF

The Solution

Upon meeting the team, the operations director felt reassured that Xist4 appreciated the diverse industry that they operated in and could minimise the recruitment process for them. Since the focus for this vacancy was not solely IT skill based, the Xist4 team spent time sourcing candidates with managerial experience coupled with solid communication skills, who would be happy working in such a challenging environment. 

Initially the team advertised the vacancy on a select number of major IT job boards for a month as well as reviewing candidates on their own database. To ensure the right candidate was selected they personally qualified each candidate before recommended them to the operations director. As part of this process the Xist4 team confirmed that candidates were aware that for the right person this role offered an opportunity for them to shape and develop the future of the business.

Operations Director

The Results

This thorough search process meant that only those candidates, with the right balance of experience and attitude, were invited to attend an interview with the client.  As a result of Xist4’s meticulous qualification process the company filled their vacancy quickly and have been delighted with the candidate.

"When we were seeking to hire a group ICT Manager XIST4 IT Recruitment were recommended and we have not been disappointed. From the initial contact through to post-placement follow-up Gozie and his team have been highly responsive, professional and a pleasure to work with. 

The process we employed was designed to utilise XIST4 IT sector expertise and to minimise the recruitment duration. The technical screening undertaken by XIST4 IT ensured that the candidates interviewed all met the role requirements and had been assessed for appropriate competencies. This allowed us to select an outstanding candidate based on best fit for our organisation. 

XIST4 IT Recruitment provided us with an efficient route to an excellent new member of our team. I would not hesitate to use XIST4 IT Recruitment again or recommend then to others."

DOWNLOAD CASE STUDY
PDF