020 7205 2211

0117 924 4408


IT Support Engineer (1st Line Support, Helpdesk Support, 2nd Line Support)

Location: Portishead, North Somerset

Salary: £20-25,000.

We are looking for a hands-on 1st and 2nd line support engineer with strong internal user support experience.

The successful individual must be comfortable working within a small team of three. You must be a strong character and be someone that is able to comfortably deal with strong personalities.

IT Support Engineer - Key Skills:

- 1+ years’ commercial IT Technical Support experience.
- 1st line and 2nd line support experience.
- User support experience.
- Installation and configuration of MS Office packages (e.g. Office 365).
- Good Windows Desktop support experience.
- Software and hardware support.
- Some Networking.
- Must have a valid UK driving license.
- Must be comfortable travelling 1 to 2 days a month across the UK.
- Must be an excellent communicator.
- Must be eligible to work in the UK.

IT Support Engineer - About the Role:

Your role as an IT Support Engineer (Helpdesk Support, 1st Line Support, 2nd Line Support) will involve:

- Providing 1st Line/Helpdesk Support
- Providing 2nd line support.
- Troubleshooting 1st line through to 2nd line support issues.
- Supporting a small user base of 200 users.
- Troubleshooting hardware, software and network problems.
- Installing, maintaining and support Windows Desktops, software applications and hardware accessories.

For more information on this IT Support Engineer role (Helpdesk Support, 1st Line Support, 2nd Line Support), please apply now for an interview.

  • Reference: WC/11028HSA
  • Contact Name: recruit@xist4.com
  • Telephone: 0117 9244408
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